Who We Are and What This Policy Covers
My Master Teen Patti, also referred to as Teen Patti Master ("we", "us" or "our"), respects the privacy of the people who use our services ("you" or "your"). This Privacy Policy describes the kinds of information we collect from and about users who visit our website, mymasterteenpatti.com, and who download our mobile application. Together, the website and the app are called the "Services" in this policy.
The policy also explains how we use that information, when we disclose it, and how we protect it.
Information We Collect
We collect several types of information from and about users of the Services. It reaches us in three ways: directly from you, automatically while you use the Services, and from third-party sources.
Information you give us directly
- Registration information. After downloading the app, you may create an account by choosing a username and password. You may also choose to give us extra details, such as your name, email address and phone number.
- Gameplay information. While you play, we collect information about your game activity. This includes the games you play, your winnings and losses, and the actions you take inside a game.
- Customer support. If you contact our support team, we may collect information about your request. That can include your name, your email address and what your request is about.
So, for example, when you email us about a withdrawal and mention your registered mobile number, that message and the details in it become support information.
Information collected automatically
- Device information. We collect certain details about the device you use to reach the Services, such as the device type, the operating system and your IP address.
- Usage information. We collect information about how you use the Services, such as which features you open, which pages you visit and how long you spend on the Services.
- Location information. With your consent, we may collect your location. We use it to provide location-based features and to improve your experience.
Most of this is the ordinary technical information any app or website sees. Location is different: we only collect it if you agree to share it.
Information from third-party sources
We may receive information about you from third-party sources, such as social media platforms, if you choose to connect your account on one of those platforms to our Services. If you never connect such an account, this doesn't apply to you.
How We Use Your Information
We use the information we collect for the following purposes:
- to operate and maintain the Services;
- to provide, personalise and improve your experience with the Services;
- to process your transactions and manage your account;
- to send you promotional communications, such as newsletters and offers;
- to analyse how you use the Services;
- to prevent fraud and keep the Services secure;
- to comply with applicable laws and regulations.
To put a few of these into everyday terms. Processing a transaction means using your account and payment details so a deposit reaches your wallet or a withdrawal reaches you. Analysing usage means looking at things like which games are opened most, so we know what to fix or improve. Fraud prevention covers checks that help stop someone else misusing your account or the platform.
Promotional messages are the one item on this list you can switch off yourself. See "Your Choices" below.
Sharing of Information
We may share your information with payment processors so that your transactions can be carried out. A deposit or withdrawal can't happen without the payment service involved knowing some details about it.
We will only share your information with third-party service providers who have agreed to follow strict security standards and privacy practices.
We will not share your information with any third party for marketing purposes without your consent.
Data Security
We take reasonable security measures to protect your information from unauthorised access, disclosure, alteration or destruction.
However, no transmission over the internet and no method of electronic storage is ever completely secure. We therefore cannot guarantee the security of your information.
We'd rather be honest about that than make a promise no online service can keep. You can help on your side too: use a password you don't use anywhere else, keep your phone locked, and never share your password or any OTP with another person.
Your Choices
You have certain choices about your information:
- You can access and update your account information at any time.
- You can opt out of promotional communications from us by following the unsubscribe instructions included in those communications.
- You can manage location settings on your device.
On most Android phones, location permission for any app can be changed under the phone's Settings, in the section for apps or permissions. Turning it off there stops the app from reading your location going forward.
Children's Privacy
Our Services are not intended for anyone under the age of 18. We do not knowingly collect information from children under 18.
If you are a parent or guardian and you believe your child has given us information, please contact us. We will delete that information from our systems.
This fits with the rest of the site: all real-money play on My Master Teen Patti is for adults aged 18 and above. Our responsible gaming page has a few practical suggestions for parents on keeping gaming apps away from children on shared phones.
Changes to This Policy
We may update this Privacy Policy from time to time. Please check it periodically, both here on the website and within the app, so you're aware of the current version.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]. You'll find more ways to reach the team on our contact page.
We've written this Privacy Policy to be clear and easy to follow. We avoided overly technical language and tried to describe our practices in a straightforward way, because we believe that matters for building trust with our users. If any part still isn't clear, ask us, and if you'd like to see the rules that apply to using the app itself, read our terms and conditions. You can also get the official app directly from this website.
